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FREQUENTLY ASKED QUESTIONS

(Many of these were in the "terms and conditions" that you reviewed and signed off on at the checkout page. Click HERE to review those)

What is your refund policy? Semester fefunds are available if you alert us 24 hours after your first semester class. Otherwise, no refunds or credits. Thank you for understanding as we run this small business! Also, the one-time registration fee of $20 is non refundable. ** Pop-In classes: To receive a credit, you need to alert us 24 hours or sooner!  Thank you!  No refunds for pop-in classes.

Which class should I enroll in if my child is ____ years old?  Email Miss Tracie about your AGE questions! I can answer them all! Every parent is different - you all have different wants & needs, concerns & ideas - LET ME HELP!  Email me at [email protected] and we will discuss!  I PROMISE we will find you a perfect class!

Can I try a class before I commit? No problem!  Click HERE to schedule or email [email protected]! We can’t wait to have you.

Do you offer pop-in classes during the year? . Please review our detailed Classroom FAQ page to read more about that. We offer them SOMETIMES - but our REAL product offering is our amazing SEMESTER program!

Makeup Policy: You can makeup as many semester classes as you need (use the online makeup scheduler here) BUT you to make up IN the same semester. They don't carry over. If you need help, email Miss Kelly at [email protected].  Please do not text your teacher for makeups. * Pop-In Classes: Please let us know 24 hours or sooner if you can't make a pop-up class and we can reschedule. There are no makeups if you cancel within 24 hours of a Pop-In Class. Im so sorry!

Weather: If it rains for our outdoor classes, you will receive a text and we will reschedule the class for the end of the semester. Please make sure your phone number is correct on your registration and that you do NOT opt out of our texts!  Our Alton and Downtown Gardens classes are shaded!

Can we bring more than one adult? Yes, more than one grownup can accompany your child!

Can we bring a guest? Yes, you may bring a guest! Guests (even siblings) are $25 per visit. Cash or Zelle 561-400-7489 or Venmo Miss Tracie at @tracie-krieger

What do we bring? Please bring a yoga mat/towel/blanket, water and sunblock to our outdoor classes. Please do not bring snacks/toys to our indoor classes.

Can we start late? Do you prorate? There will be no registrations after week 2 or 3 of class. We do not prorate, sorry! But you can “makeup" any missed classes within the semester.

Can we switch classes within the semester? If you want to change classes mid-semester, please submit your request by email. We will try to accommodate but we can NOT guarantee! 

Schedule: How long is the semester? 10 weeks. Do we have class every week?  Yes  - except your confirmation email will list if there are any "no class" days.

Cleaning: Instruments are disinfected before every class!

** If you have questions, we are always available! Email [email protected] and we are happy to help!**

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