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FREQUENTLY ASKED QUESTIONS

(Many of these were in the "terms and conditions" that you reviewed and signed off on at the checkout page. Click HERE to review those)

What is your refund policy? Semester refunds are available if you alert us 72 hours after your first semester class. However, we will still need to charge you the $45 for the book unless we can retrieve it!  Thank you for understanding as we run this small business! Also, the one-time registration fee of $20 is non refundable. Pop-In Classes: Please notify us at least 48 hours before class to receive a refund. Within 24 hours, no refunds or credits are available.

Which class should I enroll in if my child is ____ years old?  Email Miss Tracie about your AGE questions! I can answer them all! Every parent is different - you all have different wants & needs, concerns & ideas - LET ME HELP!  Email me at [email protected] and we will discuss!  I PROMISE we will find you a perfect class!

Can I try a class before I commit? No problem!  Click HERE to schedule or email [email protected]! We can’t wait to have you.

Do you offer pop-in classes during the year? . Please review our detailed Drop-In Class page to read more about that. We offer them SOMETIMES - but our REAL product offering is our amazing SEMESTER program!

Makeup Policy: You can makeup as many semester classes as you need (use the online makeup scheduler here) BUT you to make up IN the same semester. They don't carry over. If you need help, email Miss Kelly at [email protected].  Please do not text your teacher for makeups. * Pop-In Classes: Please let us know 48 hours or sooner if you can't make a pop-up class and we can reschedule. There are no refunds/makeups if you cancel within 24 hours of a Pop-In Class. Im so sorry!

Weather: Our outdoor classes ARE SHADED. However, If it rains for our outdoor classes, you will receive a text and we will reschedule the class for the end of the semester. Please make sure your phone number is correct on your registration and that you do NOT opt out of our texts!  

Can we bring more than one adult? Yes, more than one grownup can accompany your child!

Can we bring a guest? Yes, you may bring a guest! Guests (even siblings) are $29 per visit. Cash or Zelle 561-400-7489 or Venmo Miss Tracie at @tracie-krieger. (If you don't want to pay for your guest, you can use the online demo scheduler to see what classes you can try for free)

What do we bring? Please bring a yoga mat/towel/blanket, water and sunblock to our outdoor classes and maybe a portable fan. Please do not bring snacks/toys to our indoor classes. No animals in any of the classes.

Can we start late? Do you prorate? We try our best to accommodate but we can't guarantee late registrations or prorating. Email [email protected] and ask for what you need!

Can we switch classes within the semester? If you want to change classes mid-semester, please submit your request by email. We will try to accommodate but we can NOT guarantee! 

Schedule: How long is the semester? Summer semester varies  (4, 6 or 8-week sessions). During the 'school year', the semesters are 10 weeks. Do we have class every week?  Yes  - except your confirmation email will list if there are any "no class" days. Or you can find the dates of class on the "Schedule & Registration page" where you first registered under "details".

Cleaning: Instruments are disinfected before every class!

** If you have questions, we are always available! Email [email protected] and we are happy to help!**

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